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Broadband Broadband:  Please tell us your views:-  
Do you want Broadband? Do you have problems with it? Anything of interest, but please keep it clean

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Subject Comment on Broadband
Can I Get It?

 

 

 

 

27 September 2006  lmda35@hotmail.com   Im moving to Ash Mill in the near future will i be able to get broadband if yes have you any idea of the best I S provider for that area 
The whole of Devon should be able to get Broadband now, but we understand there may be problems if you live very far from the nearest Exchange.  

If, as seems likely, you are on the BISHOPS NYMPTON Exchange you should be able to have BT Broadband with a likely maximum speed of up to 2.5Mb (Megabits per second).- see http://www.bt.com/broadband/bb_availability_result.jsp - at the bottom of the page you can put your 'phone number or postcode in to check availability, (when you know it)

We cannot promote any ISP, but have heard good things about BT and bad about Tiscali.  We would be interested to learn how things work out for you.  Frank

Can I Get It?

 

 

xdiamondgalxx@aol.com   08 Oct 2005   Im moving to Tiverton in Devon soon i have been told i cant get broadband is this true . i am getting it at the moment where i live in Leeds and it will be rather disapointing if i cant get it , what other posibilitys is there .

We understand that you can get Broadband in and around Tiverton, but it may depend on which ISP you use.  We have not heard anything of AOL, but Eclipse and BT have been supplying Broadband. Best of luck. Please let us know how you get on.

I Have it!

 

dahu123@gmail.com   17 Sep 2005   

Yesterday, my broadband order was completed :) Just thought I'd let you know. Cheers Dave

I am glad to hear that your Broadband order was completed. I do hope you don't have any of the hiccups that other people have had, most of which turned out to be Filters that didn't work properly.
I Can NOT Get Broadband!

 

 

 

 

 

 

 

 

dahu123@gmail.com    08 Sep 2005   

We moved to Tiverton on the 4th August 2005.Before moving we checked to see if broadband was enabled here and it was. BUT we still can't get broadband because there is no spare capacity in the exchange !! Has anyone else got this problem or is there another solution to this problem other than waiting ? We are use to using broadband at our previous address and miss it enormously !

We are sorry to hear that the Tiverton Exchange is, again, oversubscribed.  Are there many people waiting?  Does anyone have a solution to the prolblem?  Please e-mail Webmaster@Mid-Devon.Net and dahu123@gmail.com

Webmaster@Mid-Devon.Net and dahu123@gmail.com

On asking around, people have been able to get Broadband on the Tiverton Exchange, from BT or Eclipse, at the same time as others have been denied.  We understand that some ISPs are less able to offer Broadband than others.

Mid-Devon.Net is not intending to promote any one supplier over another, but  it has to be said that Eclipse is able to offer Broadband, even  in Tiverton, they have a very good reputation as being reliable, they are local, and you get a real person when you phone.  You can find Eclipse at http://www.eclipse.net.uk/

Can I Get It?

 

 

 

 

 

 

 

 

irc@millfield.somerset.sch.uk    05 Aug 2005   

I am about to move to Tiverton. Does Tiverton now have Broadband? thanks

If you are moving to Tiverton Town itself you will be able to get Broadband. There are many suppliers offering Broadband, and  Mid-Devon.Net does not intend to promote any one supplier over another, so you should make your own enquiries before deciding to purchase services from any one particular supplier.

However, having said that, we do know of many people who live in Tiverton who are using BT Broadband and do not have any problems.  From information we have it seems most likely that you will be able to get up to 1Mbps, and may even be able to get 2Mbps, in Tiverton.  If you are moving to somewhere outside Tiverton, but quite near to it, you should also be lucky.  

We have to say that we have had reports of problems with Tiscali, particularly further away from Broadband Enabled Exchanges.

You may be interested in seeing the Broadband Enabled Exchange Map displayed by Mid-Devon District Council on www.middevon.gov.uk/index.cfm?articleid=1467.  If there is anything else we can do to help please let us know.
Distance From Exchange

 

 

 

 

 

 

 

 

 

nick@nbudd.freeserve.co.uk    19 Jul 2005   

Hi. On yr web page you quote "No More Distance Limits for 512 Kbps ADSL Broadband" I'm only a couple of miles from Cullompton but because of a circuitous routing, our phone line is over 8 kms long. BT have said in the last three months that I can't get broadband, this after an engineer visit. Have things changed recently? Where does it say about the line length being no problem so that I can challenge BT. Any other suggestion would be appreciated. I'm looking at the possibility of satellite at the moment. Very expensive! Rgds Nick

I am really sorry to hear that you are having problems getting Broadband.  BT sent an e-mail to all of us who had campaigned to get it, and the items shown are direct quotes from that e-mail which was received just before the 18th August, 2004. No recent changes that we are aware of.  They certainly show Cullompton as being able to receive Broadband in their map - which can be seen at http://www.middevon.gov.uk/index.cfm?articleid=1467.  Please feel free to quote from their e-mail:-

August 2004

The remaining gaps in the Broadband Britain jigsaw are getting smaller and smaller"

1)  No More Distance Limits for 512 Kbps ADSL Broadband
2)  1 Mbps ADSL Broadband extended to reach 6 km (3.7284 miles)  
3)  By Summer 2005 Broadband wherever you can get good TV you will be able to get Broadband
4)  BT still working on new technology for the very few who still cannot get Broadband
Distance From Exchange

 

 

 

16 Apr 2005   

Equating 3 miles with 6km is dodgy maths. I don't know if this is you or BT? Actually, 3 mile = 4.828032 km. I believe the current BT ADSL technology reaches about 5.5km at 1 MBPS, so 6km is nearer the truth. These facts are important to us because we live in Zeal Monachorum, and it is several km from the Bow exchange which was broadband enabled this week. I ordered today!! Cheers, Tony Dunlop

I do apologise.  Maths is not my best subject.  BT had said 6 km and I am told that 6km = 3.7284 miles.  I shall amend all mention of 3 miles to 3.7284 miles.  Best of luck with Broadband.
Problems Getting It!

 

 

 

 

 

 

 

 

 

 

 

 

 

 

brian_blackman@tiscali.co.uk    16 Mar 2005   

Re your email of 3rd December. To let you know my current situation. Broadband came to us on 23rd February and I made application to join on 24th. I had been with Tiscali which had not got 'best buy' from Which? but I thought I would stick with them re email address and less hassle. I went for their 'biggest' one and got acknowledgments and a 10 day wait. Yesterday evening (after about 9 days and no warning) I lost all internet connection but restored this morning with a message from them saying I was too far from our automatic exchange. Their information says it should work within 3 1/2 kms and I am 1 1/2 kms. So I await the outcome of their offer for lesser packages. They say 256 or 512Kbps 'may' be supported and I am concerned that they should know that already from their tests. I still constantly get cut off and have to reconnect at least once an hour. If you like I will let you know when I am connected and the result. Cheers, Brian Blackman

I am really sorry to hear that you have had so many problems.  BT gave us 2 weeks warning, and there was only a half hour break in service - easily disposed of with a cup of tea.  I don't know why Tiscali cannot give you a decent connection when you are so close to your exchange.  I know a family who have Tiscali and they have had no problems at all.

Without wishing to recommend anyone, I have myself fared better with BT.  We are 4 kms from our Crediton Fitzpaine exchange and we currently have 1Mb Broadband without any problems, but they were unable to upgrade us to 2Mb.  Experts told me that I needed a Filter Box in each phone socket, (or on the end of each bit of wire coming from the phone socket), and this has solved our intermittent disconnection problems.

I have spoken to an expert in the Council and he said that they have used Eclipse and had no major problems with Broadband, only minor ones in the matter of Filter boxes.  He suggests that you try a different make of Filter box, as this has fixed the problem where he has experienced it.

Have you been in touch with the Witheridge web site http://www.witheridge-devon.com/ to see if anyone else in the area has had more luck?  And, if so, which company they have gone with.

If you try a different Filter box, do please let us know if it helps or not, or if you find any way of resolving your problems.  I have my fingers crossed that it all gets sorted out for you. 
 
Connection Cuts

 

 

 

 

 

 

 

 

brian_blackman@tiscali.co.uk   02 Dec 2004   

I live in Witheridge and I will get Broadband next February. Currently not an evening goes by when my connection cuts out on more than one occasion and it redials. My problem is that if it is on 24/7 will I get the dialling up noise if the connection is broken at all hours? Thank you for your advice. B Blackman

Dear Brian,

Thanks for your query.  No, you will not get the "dialling up noise" when the connection is broken because Broadband is "always on".  You will get a Reconnect dialogue box appear and you should be able to reconnect without difficulty.  Of course, if you have chosen to disconnect the Broadband connection and / or turned off your computer, there will be no noise.

I am on the Cheriton Fitzpaine Exchange and I had no problems while on Dial Up.  Unfortunately, now that I have Broadband I am getting much the same problem that you are having now - it cuts out at apparently random times during the day, although it does seem to be more stable during the evening and at weekends.  BT seem unable to fix this glitch.

Do please let us know what happens when you get Broadband.

Does anyone have any technical knowledge about this, or any way of avoiding these problems?
Broadband is Great News for Mid-Devon!

 

 

info@safe-2-surf.co.uk    27 Jul 2004   

Hi, my name is John maxwell and I recently founded 'safe-2-surf' in Tiverton. Broadband is gerat news for Mid devon, - WELL DONE!! We specialise in PC health checking and anti-virus protection for the home and office. Broadband is a very big part of my life, but please ensure that your protection is water tight before connecting as the risk of attack from malware and spyware goes up in line with your increased enjoyment! A bit of preventative maintenance now can save a whole load of pain later.

Thank you for the reminder
Brilliant Result!

 

Webmaster@Mid-Devon.Net    28 Apr 2004   Brillant Result for Local Campaigns! Great news from BT on 27th April, 2004! All except the very smallest Exchanges, (none local as far as I can make out), to be Broadband Enabled by no later than Summer 2005. Well done. Frank
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